Fiaxy Hub Compliance
Anti-Money Laundering Policy
Version 1.0 · Effective 8/25/2026 · Last Updated 8/25/2026
1. Purpose and Scope
This policy describes Fiaxy’s approach to reducing money laundering, terrorist financing, fraud and other financial crime risks in connection with its digital payment and card-related services. It applies to customers, business customers, resellers, partners and other users of relevant services, subject to applicable law and the requirements of our financial service providers.
2. About Fiaxy
Fiaxy operates as a digital fintech service platform providing access to digital payment and card-related services through third-party financial service providers and technology partners. Fiaxy is not a bank. Certain card issuance, payment processing, custody, identity verification, compliance and other financial services may be provided by independent third-party providers and licensed financial partners.
3. Customer Due Diligence
Fiaxy may collect or request a legal name, date of birth, phone number, email address, address, country, government-issued identification, business information and additional supporting documentation when necessary. Requirements may depend on the service, risk level, transaction amount, financial provider and applicable requirements.
4. Beneficial Ownership
For business customers, resellers or partners, Fiaxy may request information concerning beneficial owners, directors, authorized representatives and ownership structure where appropriate.
5. Transaction Monitoring
Fiaxy may review customer activity and transactions for unusual patterns, suspected fraud, account misuse, repeated failed transactions, chargeback abuse, inconsistent information and other indicators of financial crime or policy violations. Where appropriate, Fiaxy may pause, restrict, decline or subject an activity to additional review.
6. Sanctions, PEP and Risk Screening
Fiaxy may conduct compliance screening directly or rely on financial service providers, card issuers, payment processors or other compliance partners to conduct sanctions, Politically Exposed Person (PEP) and other risk screening where appropriate or required. Potential matches or elevated-risk factors may result in additional verification, enhanced due diligence, transaction restrictions or refusal of service.
7. Enhanced Due Diligence (EDD)
Where a customer, transaction, jurisdiction or activity presents increased risk, Fiaxy may request additional information or documentation before providing or continuing a service. Examples may include additional identification, proof of address, business documents, the purpose of a transaction, source of funds and beneficiary information.
8. Source of Funds
Fiaxy may request reasonable information or supporting documentation concerning the origin of funds when required by the nature, amount, frequency or risk profile of a transaction.
9. Prohibited Activities
Services must not be used for money laundering, terrorist financing, fraud, identity theft, use of stolen payment instruments, card testing, fake or falsified documentation, sanctions evasion, account trafficking, unauthorized access, attempts to circumvent KYC or AML controls, unlawful gambling, trafficking, proceeds of crime or any other illegal activity.
10. Third-Party Financial Service Providers
Fiaxy may rely on third-party card issuers, financial service providers, payment processors, wallet providers and technology partners to deliver certain services. These providers may maintain their own KYC, AML, sanctions, transaction monitoring, risk management and compliance requirements. Fiaxy may request additional information, restrict a transaction or discontinue a service when required by a financial service provider, card issuer, payment partner, applicable law or legitimate compliance requirement.
11. Suspicious Activity
Where required by applicable law or legitimate compliance obligations, Fiaxy may cooperate with financial partners or competent authorities regarding suspected unlawful activity.
12. Record Keeping
Information and records necessary for service delivery, compliance, fraud prevention and risk management may be retained in accordance with applicable requirements, contractual obligations, fraud-prevention needs and the requirements of financial partners. Retention periods may vary by the nature of the information and applicable obligations.
13. Data Protection and Confidentiality
Information collected for identity verification, fraud prevention and compliance purposes should be protected against unauthorized access and used only for legitimate operational, security, compliance or legal purposes. Information may be shared with authorized financial service providers or competent authorities when necessary or required. See Fiaxy’s Privacy Policy and Terms for additional information.
14. Customer Responsibilities
Customers must provide accurate information, keep their information up to date, must not allow another person to use their account, report suspicious activity and respond to reasonable verification requests. Customers must also protect their credentials and use cards and accounts lawfully.
15. Policy Review
This policy includes its version, effective date and last updated date. It may be reviewed or revised in response to new services, new providers, changes in risk, legal requirements, contractual requirements or requirements of financial partners.
16. Contact
Fiaxy Website: https://fiaxy.net Compliance Contact: contact@fiaxy.net